All interactions at Shangri-La must occur within a culture of dignity, honesty and integrity. We expect interactions are respectful, mutually beneficial and motivated by the desire to understand one another. These principles support and align with Shangri-La's organizational values.


  1. Trust
  2. Personal Focus
  3. Choice
  4. Continual Growth
  5. Effective Communication

Click HERE to learn more about our values.

The Shangri-La community is unified by an organizational culture based on “Trust Plus.” These 20 actions and attitudes describe how the services and supports offered are delivered to every customer, in every community where Shangri-La does business.

Trust Plus on Purple Background